DON'T
BE SHY

Q&A
WITH LOTTOLAND

1: Why is Lottoland based in Gibraltar?

Lottoland is based in Gibraltar for 3 key reasons:

  1. Gibraltar is the European ‘Silicon Valley’ of the gambling industry;
  2. Gibraltar provides Lottoland with a stable and regulated environment; and
  3. Gibraltar has developed a unique digital competence

Gibraltar is a worldwide hub for the online gaming industry. Our neighbors include some of the biggest names in gambling.

Gibraltar also offers one of the most advanced regulatory frameworks in international gaming. This kind of fair and regulated market protects customers while driving innovation and allowing for healthy competition. This has led to Gibraltar being one of the most successful and fastest growing economies in the world.

Once just a hub for online gaming and sports betting, Lottoland’s arrival as pioneers in online lottery betting without a doubt adds an exciting new dimension to the British territory’s economic landscape.

Finally, over the years Gibraltar has amassed and developed a vast amount of expertise specific to the gaming industry together with cutting-edge infrastructure and a huge pool of talent. Gibraltar’s sophisticated digital competence allows Lottoland to provide an exceptional service.

All of the above make Gibraltar the perfect place for a fast-growing company such as Lottoland.

2: What is Lotto Betting?

At Lottoland you are making a bet on official lottery draws — specifically, which lottery balls, or numbers, will be drawn in those draws. You pick the numbers that you think will be drawn and if you guess correctly, you will win prizes — usually in the form of cash. The size of the prize will depend on the number of balls you correctly guess.

3: How is Lotto Betting different to buying a ticket?

In terms of choosing numbers, lotto betting is very much the same, you can pick whatever set of numbers you want but you do not receive a physical lottery ticket.

A lottery operator sells tickets directly, whereas lotto betting is conducted through a separate company, such as Lottoland. In lotto betting any money you win is paid out by the separate company offering the bet (in this case Lottoland) and not the official lottery operator.

So, for example, let’s say you bet on the US PowerBall jackpot and correctly guess all of the numbers that are drawn, Lottoland will pay you the prize money, not the official PowerBall operator in the US.

4: Are the prizes the same with Lottoland as the official lottery operators?

Lottoland will match the prizes of each tier, including the jackpot, that the official lottery operator would have paid out if you had won with an official lottery ticket.

So, for example, let’s say you bet on a lottery, such as the US PowerBall and you guess 5 numbers (but not the PowerBall), this would win you the second prize tier, which is about £34,000. Lottoland will match this prize and pay you the prize money directly.

5: How can you be sure to get paid by Lottoland if you win?

Firstly, Lottoland is fully licensed and regulated by the UK Gambling Commission, the Republic of Ireland, the Government of the Northern Territories and the Gibraltar Betting and Gaming Association (GBGA). In order to be granted such a license in the first place, Lottoland was required to prove its financial strength to the relevant regulator who needs to ensure itself that anyone who wins through Lottoland will be paid out in full.

The GBGA is the same regulatory body that oversees most of the UK’s biggest gambling companies. Lottoland is held to the same standards as these other companies and hence is required to pass rigorous inspections on a regular basis. For more information on what licenses Lottoland holds please go here.

Secondly, over the years, here at Lottoland we have become professional risk managers. We have developed an insurance model that enables us to guarantee the payment of all winnings, even in the hundreds of millions.

Lottoland will payout on all lower tier wins directly from its revenues from sales. Larger pay-outs are covered by its insurance model. At the heart of this insurance model are fully collaterised Insurance Linked Securities. Insurance Linked Securities are similar to catastrophic bonds or cat bonds which are used to re-insure against natural disasters.

In April 2015, Lottoland became the first company to capitalise on the Gibraltar government’s recently introduced financial services framework for Insurance Linked Securities. We have the top institutional Insurance Linked Securities investors as our counterparts, these include renown financial institutions.

6: How much money have Lottoland players won to-date?

Since we started our players have won over €595 million. Indeed, Lottoland has paid out five multimillion winners since December 2015 alone. Just in 2016 Lottoland had two huge pay-outs of €22million and €14 million.

In the event of a big win which is to be paid out by the Insurance Linked Securities there is pre-agreed loss verification process which KPMG will carry out. To-date our Tier 1 winners have been paid-out faster than they would have been paid out had they played the underlying lottery.

7: Why not just buy a lottery ticket?

Our offer is far superior; we don’t sell physical tickets and so we are not limited in the same way a normal lottery is, meaning our players can win huge jackpots amounts from across the world.

Our model also gives us the freedom to offer our players free bets, special offers and unique features such as Double Jackpot or Number Shield. We can also offer ‘special jackpots’ higher than those available with the official operator. Please go to the section on Offering for further details on our products.

8: Aside from Lottery betting does Lottoland offer any other products?

Our players are able to enjoy a wide selection of scratchcards, developed in-house by our game studios, offering exciting prizes such as the chance to win up to £1 million in an instant or £5,000 a year over 10 years. There’s a wide variety of choice available for the customer, with games available for as little as 15p. In addition to this, we also offer 15 instant win titles and over 60 exciting games, featuring everything from classic card and table action such as BlackJack and Roulette through to world-renowned slots like Starburst, Aliens and Gonzo’s Quest.

We are constantly looking at new ways in which we can add to our offering in order to make it as exciting, engaging and relevant as possible for our customers. We look forward to expanding our product portfolio with exciting new additions in the future.

9: What other benefits are there for the players at Lottoland?

At Lottoland we believe in delivering value to our customers. We also offer a range of unique features not traditionally associated with lottery, such as DoubleJackpot that allows our players to win twice the jackpot available on the official draw. Another great add-on which Lottoland offers is Numbershield, this allows our customers to keep 100% of the jackpot should they win, even if there are other winners. In addition to this we offer a rewarding Refer a Friend scheme and a range of other unique player offers.

10: Can I trust Lottoland when sending my private documentation?

We can assure you that when playing on our website your data will be processed to the highest safety standards. Lottoland.com itself gets only the last four digits of your card number.  The full details are stored by our payment service provider Adyen (https://www.adyen.com). Adyen must undergo stringent tests by Visa and MasterCard to be certified in accordance with PCI DSS and to enable it to handle the payments annually. 

You can see the corresponding certificate at the following URL:
http://sealserver.trustwave.com/cert.php?customerId=w6oj3BufDtNVGnDfEW9FG3XmyrcL5E.

In addition, Lottoland itself is regulated amongst others by the Gibraltar Gambling Supervisory body as well as the United Kingdom Gambling Commission. As part of its licensing obligations, Lottoland is subject to strict scrutiny to ensure the safe processing of customer and payment data.

11: Is Lottoland ahead of the game on mobile?

Seventy percent of our player base is now on mobile, making it our most important channel. We’re absolutely committed to becoming leaders in this area and the progress we have made has already been recognised – in June 2015 we were awarded ‘Best Lotto App’ at the Gaming App Awards in London.

We’ve got a highly dedicated and talented product development team who take an omni-channel approach, ensuring we are able to stay ahead of the curve both on mobile and online.

12: Who are Lottoland's customers?

That’s the great thing about lottery, it has universal appeal. Everyone at some point or another in their adulthood has thought about what it would be like to win a massive jackpot.

Our product is for everyone who has ever thought about winning a huge jackpot, and is interested in more choice and other alternatives. Our customer base is therefore very varied in terms of age, sex and nationality.

THERE’S OVER 5 MILLION CUSTOMERS AND COUNTING AT LOTTOLAND. OUR CUSTOMERS HAVE WON OVER €400 MILLION.